Project Setup: Advanced Settings.
Project Setup: Advanced Settings
Overview
The Advanced Settings panel in Rapport provides fine-grained control over AI, Speech-to-Text (STT), and Text-to-Speech (TTS). While most users can create projects using the defaults provided in the main menus, Advanced Settings is available for those who want to switch providers, add their own services, or customise system prompts and parameters.
How to Access Advanced Settings
There are two ways to access Advanced Settings:
From the left-hand menu
Click Advanced to see all tabs: AI, STT, TTS, Translation, Developer Settings
Useful for managing multiple areas in one place
From a service menu (AI or Voice)
Click “Connect your own AI service or select another” (AI)
Click “Connect your own TTS service or select another” (Voice)
This opens Advanced Settings focused on that specific service
You’ll see the default provider at the top, followed by My Services and Rapport Services
Common Layout Across Tabs
Each service tab (AI, STT, TTS) is structured the same way:
Active Service – The default service currently applied to your project
My Services – Any custom integrations created in your Workspace (Workspace Admins only)
Includes an ➕ Add Service button
Manage Services link takes you to Workspace > My Services
Rapport Services – Preconfigured, ready-to-go providers included with your package
Preferences – Filters and options related to the active service (e.g., voice filters, system prompts)
AI Tab (Example)
When accessed from AI menu → Connect your own AI service:
The default AI (e.g., ChatGPT, Gemini, Groq) appears at the top
Below that:
My AI Services (custom providers you’ve added)
Rapport AI Services (preconfigured defaults)
Examples with Rapport Setup (Dialogflow, GPT Assistant, etc.)
Developer Options (Echo, Voice Echo, Idle — for testing or advanced use)
Clicking the arrow on the selected AI opens its Preferences:
System Prompt (tone, personality, behaviour)
Temperature (randomness)
Max Tokens (length of output)
Top K / Top P (sampling diversity)
⚠️ Note: Locked fields (e.g., model names) cannot be changed. Editable fields vary by provider.
TTS Tab (Example)
When accessed from Voice menu → Connect your own TTS service:
The default service (Rapport Voice Pack) appears at the top
Below that:
My TTS Services (custom providers added at Workspace level)
Rapport TTS Services (Google, AWS Polly, Azure, ElevenLabs, plus Rapport Voice Pack)
Preferences (voice filters):
Filter voices by name, gender, language, or code
Helpful when browsing large voice libraries
Clicking the arrow hides the service list and shows filters for the Rapport Voice Pack.
STT Tab
Similar structure:
Default STT provider (auto-selected by language priority: Whisper → Azure → Google → AWS)
My STT Services (if configured)
Rapport STT Services (AWS, Google, Azure, Speechmatics, Whisper, Groq)
Add new providers with ➕ Add STT Service
Translation Tab
Here you can:
Enable or disable translation features
Set input and output languages
Define how translation interacts with your AI and TTS settings
Developer Settings Tab
💡 Most users don’t need to touch this tab.
For advanced use only. Includes:
Debugging and logging tools
Experimental integrations
Voice Activity Detection (VAD) controls. Further information
Best Practices
✅ Use defaults first (Rapport Services) for instant setup
✅ Workspace Admins can add custom services under My Services (BYOC)
✅ Preview changes live in the right-hand panel before sharing your project
✅ Copy prompts before switching providers — template prompts reset when you change AI
Summary
Advanced Settings is where you:
Switch between Rapport Services and My Services
Add your own AI, STT, or TTS provider (Workspace Admins only)
Fine-tune prompts, parameters, and voice options
Access translation and developer tools
Learn More
For detailed guidance on each service type:
Project Setup: STT Services (Rapport Services & My Services)
Project Setup: TTS Services (Rapport Services & My Services)