Project Setup: Advanced Settings.
Overview
Advanced Settings provide fine-grained control over AI, Speech-to-Text (STT), and Text-to-Speech (TTS) configurations.
Most users can create and launch projects using the defaults in Project Setup, but Advanced Settings allow developers and Workspace Admins to:
Switch between providers
Add or reuse services from My Services
Adjust prompts and response parameters
Access developer tools and advanced reporting
💡 Tip: If you’re new to Services, see the [Services Overview →] for a breakdown of Rapport Services and My Services.
How to Access Advanced Settings
There are two ways to open Advanced Settings:
From the Left Menu
Click Advanced to view all available tabs (AI, STT, TTS, Translation, Developer Settings).
Ideal for reviewing and managing multiple areas in one place.
From a Specific Service Menu (AI or Voice)
Click Connect your own AI service or select another (under AI).
Click Connect your own TTS service or select another (under Voice).
This opens Advanced Settings focused on that specific service.
💡 Tip: Each tab shows the current Active Service, any My Services available to your Workspace, and preconfigured Rapport Services.
Common Layout Across Tabs
Every Advanced Settings tab follows the same consistent layout:
Section | Purpose |
|---|---|
Active Service | Displays the provider currently applied to your project |
My Services | Lists custom integrations created in your Workspace (Admins only); includes ➕ Add Service |
Rapport Services | Lists preconfigured, ready-to-use providers included with your plan |
Preferences | Provider-specific configuration area (e.g., model selection, system prompt, and related parameters). Click to expand and view editable options. |
💡 Tip: A Manage Services link at the bottom of each tab takes you to Workspace → My Services for organisation-level management
AI Tab
Accessed from AI → Connect your own AI service, this tab contains:
Active Service — The current AI powering your project (e.g., ChatGPT, Gemini, Groq)
My AI Services — Any custom AI integrations your Workspace Admins have added
Rapport AI Services — Preconfigured defaults available to all users
Developer Options — Internal or experimental models such as Echo, Voice Echo, and Idle
Preferences include:
Model & Provider — Choose from Rapport or My Services
System Prompt — Define the tone, style, and behaviour of the AI
Response Settings — Adjust token limits and temperature
Custom Parameters — Enable advanced model configuration
TTS Tab
Accessed from Voice → Connect your own TTS service.
This tab manages Text-to-Speech (TTS) — how Rapport delivers spoken responses.
Active Service: The default Rapport Voice Pack
My TTS Services: Custom integrations (e.g., Azure, ElevenLabs)
Rapport TTS Services: Built-in providers (Google, AWS Polly, Azure, ElevenLabs)
Preferences: Filter voices by language, name, gender, or code
Use ➕ Add TTS Service to register new providers or credentials.
STT Tab
Configure how speech is transcribed to text:
This tab manages Speech-to-Text (STT) — how Rapport recognises spoken input.
Active Service: The STT provider currently applied to your project
My STT Services: Any Workspace-level custom integrations
Rapport STT Services: Built-in options such as Whisper, Azure, Google, AWS, Speechmatics, and Groq
➕ Add STT Service: Add new providers directly from this view
💡 Templates automatically inherit the correct STT provider and language — you only need to modify these if you’re connecting a new provider.
Translation Tab
The Translation tab controls automatic language translation within a project.
You can:
Enable or disable translation features
Define input and output languages
Manage how translation interacts with your selected AI and TTS providers
This is especially useful for multilingual or global deployment scenarios.
Developer Settings Tab
The Developer Settings tab is intended for advanced users, developers, and administrators.
It provides tools for integration testing, diagnostics, and configuration of internal features.
Includes:
Debugging and logging options
Experimental integration flags
Voice Activity Detection (VAD) controls Further information
Relative AI Reports. Refer to the next section.
Relativ AI Reports
Within the Developer Settings tab, you can view and select from preconfigured Relativ AI Reports.
These reports analyse user conversations within training or role-play scenarios, providing structured feedback on performance metrics such as tone, empathy, and clarity.
A limited set of report types is preconfigured by the Rapport team.
Workspace Admins and project owners can select which report to include — configuration is managed by Rapport.
Templates that include a report are clearly tagged “Report Included.”
For more information about report scoring, use cases, and analytics, see Project Setup: Relativ AI Reports →
Best Practices
✅ Start with defaults: Use Rapport Services for fast setup.
✅ Customise carefully: Copy prompts before switching AI providers.
✅ Use My Services for compliance: Admins can add custom credentials.
✅ Preview changes live: Adjustments take effect immediately in the preview panel.
Why This Matters
Flexible: Adjust advanced settings per project.
Secure: Credentials are encrypted and stored safely.
Scalable: My Services can be reused across multiple projects.
Insightful: Relativ AI Reports enable measurable feedback in learning or simulation contexts.
For detailed guidance on each service type: