Guides

  • What is Rapport

    Rapport is an AI-powered conversational learning and digital character platform with two products. Rapport Roleplay enables Learning & Development, Sales Enablement, and People teams to deliver AI-powered roleplay simulations with lifelike characters, automated assessment, and learning analytics. Rapport Studio enables developers to build and embed AI-powered characters in web, Unity, and Unreal applications.

  • Quick Start Guide

    The fastest path from a new Rapport Roleplay account to your first scored AI role play. Sign in, pick a Scenario Template or build your own with Create Custom Scenario, choose how learners access it (Learner Portal or your LMS via SCORM 1.2), assign it, and review results in Analytics.

  • How the platform works

    Rapport is an AI roleplay platform that helps Learning & Development, Sales Enablement, and People teams design practice scenarios, assign them to learners, and measure performance at a cohort level.

  • Accounts and Access

    This guide covers how to sign up, sign in, complete onboarding, and bring your team into Rapport.

  • Scenarios

    Scenarios are AI-driven role plays that learners practice in the browser or through your LMS via SCORM. This guide covers creating custom scenarios with the six-step wizard, using Scenario Templates and My Scenarios, and configuring and assigning scenarios to learners.

  • Learner Management

    Manage the learners who practice in Rapport Roleplay and choose how they reach your scenarios: invite them to the standalone Learner Portal, or deliver scenarios through your own LMS as SCORM 1.2 packages, with learners added automatically on first launch.

  • Cohort Analytics

    Analytics captures and scores every learner attempt, aggregating results into views that show who's improving, where the team is strong, and where to focus next.

  • Organization Settings

    Organization Settings is where you manage your organization profile and your team.

  • Frequently Asked Questions

    Quick answers to the questions we hear most often. If something is not covered here, the linked guides go into more depth.

  • Changelog.

    The authoritative record of what's changed in Rapport — new features, bug fixes, and platform improvements across the Rapport Roleplay experience, Rapport Studio, Web Viewer and integrations.

  • Developer Guide

    Documentation for Rapport Studio — the developer platform for building and embedding AI-powered characters in web, Unity, and Unreal applications. Covers platform architecture, services, project setup, deployment options, and integrations.