Rapport - Overview.
What Is Rapport?
Rapport is a cloud-based platform for creating lifelike, AI-powered digital characters that can engage with users in real time — through voice, text, and expressive animation.
Whether you’re building a customer-facing assistant, an interactive training tool, or an AI-driven game character, Rapport gives you everything you need to bring ideas to life.
With no coding required, Rapport makes it simple to design, configure, and deploy interactive experiences across web, mobile, and desktop.
Where Rapport Comes From
Rapport is developed by the team behind Speech Graphics, a leader in facial animation technology used by the world’s top video game studios, including EA, Sony, and 2K.
The same audio-driven animation system — based on detailed muscle simulation and phoneme-based lip sync — powers Rapport’s characters, ensuring natural, believable expression across any language or AI response.
Who Uses Rapport?
Rapport is designed to support a variety of user types:
Experience Creators → Use Rapport Studio to design and build interactive characters, starting from templates or from scratch.
Experience Users → End-users who interact with finished experiences (learners, trainees, customers).
Experience Selectors → Choose prebuilt experiences for their needs (e.g. training or sales enablement). (Coming soon — simplified flows for this audience.)
Technical Users → Integrate Rapport into websites, platforms, or 3D engines like Unreal.
How It Works (At a Glance)
When someone interacts with a Rapport character, this is what happens behind the scenes:
Voice or Text Input → The user speaks or types.
Speech-to-Text (STT) → Converts speech into text (Whisper, Azure, Google, AWS).
AI Response Generation → AI models (OpenAI, Gemini, Groq) generate replies.
Text-to-Speech (TTS) → Replies are spoken using lifelike voices (Rapport Voice Pack, ElevenLabs, AWS Polly, Azure, Google).
Facial Animation → Speech Graphics’ engine drives high-fidelity animation in sync with the voice.
Character Response Rendered → The result streams back instantly with voice, lip-sync, and expression.
What Can You Build?
Use Case | Example |
|---|---|
Customer Support | A virtual agent answering product questions |
Learning & Training | An interactive tutor or training assistant |
Marketing & Retail | A brand ambassador greeting website visitors |
Games & Entertainment | AI-powered NPCs that respond naturally |
Research & Simulation | Therapy sims, behavioural studies, soft skills |
Why Choose Rapport?
Real-time interactions — fast, natural conversations
Expressive characters — powered by advanced facial animation
Multilingual support — speak many languages with accents
Fully configurable — AI, voice, design, behaviour
Flexible deployment — Web page, Widget, Unreal (Unity coming soon)
No coding required — but powerful enough for developers
Where Characters Live
Hosted on Rapport as a full-screen web page
Embedded into a website as a Web Widget
Integrated into 3D games/apps via the Unreal Plugin
(Unity coming soon)