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What is Rapport

Rapport is an AI-powered conversational learning and digital character platform with two products. Rapport Roleplay enables Learning & Development, Sales Enablement, and People teams to deliver AI-powered roleplay simulations with lifelike characters, automated assessment, and learning analytics. Rapport Studio enables developers to build and embed AI-powered characters in web, Unity, and Unreal applications.

Rapport is available as two products.

Rapport Roleplay is a roleplay platform for Learning and Development, Sales Enablement, and People teams to build and deliver simulated practice scenarios for learners. Learners hold spoken conversations with lifelike AI video avatars that react in real time, and results are scored automatically and surfaced in cohort analytics.

Rapport Studio is the developer platform for building and embedding AI-powered characters in your own applications, with integration paths for web, Unity, and Unreal. See the Developer Guide →

Both products run on the same underlying character and speech technology.

Who it is for

Learning & Development teams — design and deploy practice scenarios that target specific skills, assign them to cohorts, and measure improvement across the team.

Sales Enablement teams — give sales teams a safe environment to practice discovery calls, objection handling, and customer conversations before they happen in the field.

People & HR teams — build capability in areas like feedback conversations, performance reviews, and difficult discussions — with scored attempts and measurable outcomes.

How it works

Rapport is built around a simple loop:

  1. Build or pick a scenario — simply describe your training situation, select an avatar, and Rapport's AI-powered creation wizard generates a complete, ready-to-run scenario in seconds, including the briefing, roles, learner objectives, and context. Prefer a head start? Choose from a library of proven Scenario Templates across L&D, Sales, and Customer Experience.

  2. Assign to learners — invite learners directly or deliver through your LMS. Learners access their assigned scenarios through the standalone Learner Portal.

  3. Learners practice — each learner runs the scenario in the browser, speaking with an AI character in a realistic conversation.

  4. Review the results — every attempt is scored automatically. Analytics surfaces KPIs, learner progress, and first vs last attempt comparisons so you can see where the team is improving and where to focus next.

Where it comes from

Rapport is built by Speech Graphics, the company behind the award-winning facial animation technology used by leading game studios including EA, Sony, and 2K. That same production-grade animation and voice technology powers every AI character in Rapport — bringing realism and responsiveness to every practice session.

Next steps

💡 New to Rapport Roleplay? The Quick Start Guide takes you from sign-up to your first scored practice session in under ten minutes.