Breadcrumbs

What is Rapport


Rapport is an AI-powered practice platform for Learning & Development, Sales Enablement, and People teams — design practice scenarios, assign them to learners, and measure performance over time.

Who it is for

Learning & Development teams — design and deploy practice scenarios that target specific skills, assign them to cohorts, and measure improvement across the team.

Sales Enablement teams — give sales teams a safe environment to practice discovery calls, objection handling, and customer conversations before they happen in the field.

People & HR teams — build capability in areas like feedback conversations, performance reviews, and difficult discussions — with scored attempts and measurable outcomes.

How it works

Rapport is built around a simple loop:

  1. Pick a scenario — choose from a library of ready-to-run Scenario Templates covering L&D, Sales, and Customer Experience domains.

  2. Assign to learners — invite learners directly or deliver through your LMS. Learners access their assigned scenarios through the standalone Learner Portal.

  3. Learners practice — each learner runs the scenario in the browser, speaking with an AI character in a realistic conversation.

  4. Review the results — every attempt is scored automatically. Analytics surfaces KPIs, learner progress, and first vs last attempt comparisons so you can see where the team is improving and where to focus next.

Where it comes from

Rapport is built by Speech Graphics, the company behind the award-winning facial animation technology used by leading game studios including EA, Sony, and 2K. That same production-grade animation and voice technology powers every AI character in Rapport — bringing realism and responsiveness to every practice session.

Next steps

💡 New to Rapport? The Quick Start Guide takes you from sign-up to your first scored practice session in under ten minutes.