Rapport Account Release Notes

Release 27th January 2025

New Feature

Unsaved Changes Indicator
All forms now display an indicator for unsaved changes, providing a clear option to save your progress. This ensures you never lose important updates.

Updates

Gemini-1.5 Models
Resolved context errors for Gemini-1.5 models by updating server-side chat history validation. End users can now seamlessly use Gemini-1.5 without any disruptions.

Edit Demo Logo Upload
On the Edit Demo page, users can now change or remove their custom logo, or revert to our Rapport logo.

Unsaved Changes Message Fix
Fixed an issue where an "unsaved changes" message appeared after saving UI forms, ensuring smoother workflows.

Explorer Tier Wording Updates
Updated the wording on Carousel pages related to the Integrate and Demo options for Explorer Tier users.

Coming Soon

• Employee Training Simulation Demo: A hands-on demo to showcase the capabilities of the http://Relativ.AI technology in conjunction with Rapport, for instant analytics feedback on simulated conversations for customer service training.

• Improved Sign-Up and Log-In Workflows: Streamlined and user-friendly account creation and login process.

• SGCOM Integration (Version 5.1): Enhanced compatibility with the latest SGCOM release.

• Unreal Plugin: Rapport Unreal Plugin for developers using Unreal Engine.

Release 12th December 2024

New Feature

New Editable Demo page. Create a demo page to share your Rapport experience. Select a background colour or upload a background image, add your company logo, set a welcome message, select a UI theme, and define the UI controls you want for your end Rapport Demo experience. The Demo is also optimised for sharing on mobile: just select mobile view.

Updates

Elevenlabs Flash v2.5 enabled on Rapport. Use the new Flash models by selecting the model ID eleven_flash_v2_5 in the TTS arguments field (see the example below)

{
   "model_id":"eleven_flash_v2_5",
   "voice_settings":{
      "stability":0.5,
      "similarity_boost":0.8,
      "style":0.0,
      "use_speaker_boost":true
   }
}