Guides

  • What is Rapport

    Rapport is an AI-powered practice platform for Learning & Development, Sales Enablement, and People teams — design practice scenarios, assign them to learners, and measure performance over time.

  • Quick Start Guide

    The fastest path from a new account to your first scored role play — sign in, pick a Scenario Template, set up your delivery channel, assign it to a learner, and review their results in Analytics.

  • How the platform works

    Rapport is an AI roleplay platform that helps Learning & Development, Sales Enablement, and People teams design practice scenarios, assign them to learners, and measure performance at a cohort level.

  • Accounts and Access

    This guide covers how to sign up, sign in, complete onboarding, and bring your team into Rapport.

  • Scenarios

    Scenarios are the heart of the platform — each one is an AI-driven roleplay your learners can practice in the browser.

  • Learners

    Learners are the people who participate in role plays — this guide covers adding learners, assigning scenarios, and the standalone Learner Portal experience.

  • Cohort Analytics

    Analytics captures and scores every learner attempt, aggregating results into views that show who's improving, where the team is strong, and where to focus next.

  • Organization Settings

    Organization Settings is where you manage your organization profile and your team.

  • Frequently Asked Questions

    Quick answers to the questions we hear most often. If something is not covered here, the linked guides go into more depth.

  • Changelog.

    Track the latest updates, fixes, and enhancements across Rapport Studio, Web Viewer, and all platform integrations.

  • Developer Guide

    Documentation for developers, integrators, and technical teams building with Rapport — from platform architecture and services to deployment options and integrations.