Rapport is an AI roleplay platform that helps Learning & Development, Sales Enablement, and People teams design practice scenarios, assign them to learners, and measure performance at a cohort level.
How onboarding works
When you sign up, a short four-step onboarding flow collects your details and takes you to the right starting point for your goal. Once onboarding is complete, your Organization is created automatically.
💡 Onboarding is shown once only. Returning users sign in and land directly in Rapport.
Two surfaces
The platform is split into two surfaces, each optimized for a different user.
The admin area
Where managers, trainers, and L&D leads do their work. Reachable through the main left sidebar:
|
Section |
What it does |
|---|---|
|
Home |
Daily overview of training activity and key metrics |
|
My Scenarios |
Your activated, in-use role plays |
|
Scenario Templates |
The library of ready-to-run starting points |
|
Learners |
Add, invite, and assign scenarios to your team |
|
Analytics |
Performance across scenarios and learners |
|
Organization Settings |
Organization profile and team management |
|
Billing |
Plan, usage, and payment |
The Learner Portal
A standalone surface at https://learner-portal.rapport.cloud/ where learners sign in to run their assigned role plays. Learners never see the admin sidebar, the analytics dashboards, or other learners' data — just their own assigned practice.
-
Sign in by email or Google
-
See only assigned scenarios
-
Run scenarios in the browser
-
Review their own attempt history and feedback
💡 Keeping the Learner Portal separate means learners get a focused practice experience while admins keep a clean management view.
How the layers fit together
|
Layer |
What it does |
|---|---|
|
Onboarding & Routing |
Captures profile and goal and sets up your Organization |
|
Admin area |
Browser app for managers — scenarios, learners, analytics, and settings |
|
Learner Portal |
Standalone browser surface at https://learner-portal.rapport.cloud/ where learners run assigned role plays |
|
Scenarios |
Templates, configuration, and the live AI roleplay runtime |
|
Analytics |
KPIs, learner progress, first vs last comparisons, and improvement areas |
|
Billing |
Plan, usage, and payment |
Next steps
-
New to Rapport? Follow the Quick Start Guide.
-
Setting up your team? Read Accounts & Access and Organization Settings.