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Services (Rapport and My Services) - New

What Are Services?

Overview

In Rapport, Services connect your projects to AI, Speech-to-Text (STT), and Text-to-Speech (TTS) providers.

You’ll see references to Rapport Services (preconfigured defaults) and My Services (custom, bring-your-own-credentials) throughout the Project Setup steps — especially when configuring AI, language/voice, and speech.

This page gives you the foundation:

  • What Services Are and why they matter

  • The difference between Rapport Services and My Services

  • How defaults work vs. when to bring your own credentials

  • Quick links into AI, STT, and TTS Service Guides for detailed setup

Use this page as your baseline. Once you understand Services, the Project Setup steps for AI, STT, and TTS will make a lot more sense.

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