In Rapport, Services connect your projects to the engines that make characters come alive — AI, Speech-to-Text (STT), and Text-to-Speech (TTS).
You’ll encounter Services throughout the Project Setup process, especially when configuring AI logic, language/voice, and speech.
There are two kinds of Services in Rapport:
Rapport Services — preconfigured defaults that work instantly, no setup required.
My Services — custom, bring-your-own-credentials integrations managed by Workspace Admins.
What You’ll Learn Here
This section explains the foundation:
What Services are and why they matter
The difference between Rapport Services and My Services
How defaults work — and when to use your own credentials
Quick links to the detailed AI, STT, and TTS setup guides
How to Use This Section
Start here to understand how Rapport connects to external AI and speech providers.
Once you know how Services fit together, the Project Setup steps for AI, STT, and TTS will make complete sense — whether you’re testing with defaults or linking your own enterprise accounts.