What are Services?
Overview
In Rapport, Services connect your projects to AI, Speech-to-Text (STT), and Text-to-Speech (TTS) providers — powering how your characters listen, think, and speak.
They make setup simple for beginners while giving enterprises the flexibility to bring their own credentials when needed.
You’ll encounter Services when selecting AI, STT, or TTS in Project Setup, and in Advanced Settings.
Two Types of Services
Service Type | Created By | Credentials | Editable? | Appears In |
|---|---|---|---|---|
Rapport Services | Preconfigured by Rapport | Managed securely by Rapport | 🔒 Some fields locked | Project Setup, Advanced Settings |
My Services | Workspace Admins | Entered & encrypted by Admin | ✅ Fully editable by Admins | Workspace > My Services, Advanced Settings |
Rapport Services
Preconfigured and ready-to-go.
No accounts or API keys required — perfect for first-time users or rapid prototyping.
Rapport Services include:
AI providers (e.g., OpenAI, Gemini, Groq)
Text-to-Speech providers (Rapport Voice Pack and supported providers)
Speech-to-Text providers (preconfigured STT options available per tier)
For detailed configuration instructions, see:
🔗 Project Setup: AI Services →
🔗 Project Setup: STT Services →
🔗 Project Setup: TTS Services →
My Services
Bring Your Own Credentials (BYOC).
Set up at the Workspace level by an Admin.
Credentials are encrypted, reusable across all projects in the same Workspace, and ideal for enterprise or compliance needs.
Use My Services when you need:
Specific AI models, voices, or providers
Compliance and billing control
Custom integrations not included by default
💡 Tip: My Services can be reused across all projects within the same Workspace — helping teams maintain consistent configurations.
Permissions at a Glance
Role | View Services | Use in Projects | Create/Edit Services | View Credentials |
|---|---|---|---|---|
Workspace Admin | ✅ | ✅ | ✅ | ✅ |
Workspace Member | ✅ | ✅ | ❌ | ❌ |
Workspace Viewer | ✅ | ❌ | ❌ | ❌ |
Why Services Matter
✅ Start fast — Rapport defaults work out of the box
✅ Secure — Credentials are encrypted and protected
✅ Reusable — Across multiple projects in a Workspace
✅ Flexible — Swap providers anytime
✅ Enterprise-ready — Bring your own credentials for compliance and control