What are Services?
What Are Services?
In Rapport, Services connect your projects to AI, Speech-to-Text (STT), and Text-to-Speech (TTS) providers.
They make setup simple for beginners while giving enterprises the flexibility to bring their own credentials when needed.
Two Types of Services
Service Type | Created By | Credentials | Editable? | Appears In |
|---|---|---|---|---|
Rapport Services | Preconfigured by Rapport | Securely managed by Rapport | 🔒 Some fields locked, others editable | Project Setup, Advanced Settings |
My Services | Workspace Admins | Entered & encrypted by Admin | ✅ Fully editable by Admins | Workspace > My Services, Advanced Settings |
Rapport Services
Preconfigured and ready-to-go
No accounts or API keys required
Perfect for first-time users and rapid prototyping
Examples include:
AI: ChatGPT (OpenAI), Gemini, Groq
STT: Whisper, Azure, Google, AWS
TTS: Rapport Voice Pack (Google, AWS, Azure, ElevenLabs)
My Services
Bring Your Own Credentials (BYOC)
Set up at the Workspace level by an Admin
Credentials are encrypted and reusable across projects
Ideal for enterprises and advanced teams who need:
Compliance and billing control
Access to specific models or voices
Custom configurations not provided by Rapport defaults
Permissions at a Glance
Role | View Services | Use in Projects | Create/Edit Services | View Credentials |
|---|---|---|---|---|
Workspace Admin | ✅ | ✅ | ✅ | ✅ |
Workspace Member | ✅ | ✅ | ❌ | ❌ |
Workspace Viewer | ✅ | ❌ | ❌ | ❌ |
Why Services Matter
Start fast — Rapport defaults work out of the box
Secure — credential storage is encrypted
Reusable — across multiple projects
Flexible — swap providers at any time
Enterprise-ready — bring your own credentials for compliance