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What are Services?

Overview

In Rapport, Services connect your projects to AI, Speech-to-Text (STT), and Text-to-Speech (TTS) providers — powering how your characters listen, think, and speak.

They make setup simple for beginners while giving enterprises the flexibility to bring their own credentials when needed.

You’ll encounter Services when selecting AI, STT, or TTS in Project Setup, and in Advanced Settings.

Two Types of Services

Service Type

Created By

Credentials

Editable?

Appears In

Rapport Services

Preconfigured by Rapport

Managed securely by Rapport

🔒 Some fields locked

Project Setup, Advanced Settings

My Services

Workspace Admins

Entered & encrypted by Admin

✅ Fully editable by Admins

Workspace > My Services, Advanced Settings

Rapport Services

Preconfigured and ready-to-go.

No accounts or API keys required — perfect for first-time users or rapid prototyping.

Rapport Services include:

  • AI providers (e.g., OpenAI, Gemini, Groq)

  • Text-to-Speech providers (Rapport Voice Pack and supported providers)

  • Speech-to-Text providers (preconfigured STT options available per tier)

For detailed configuration instructions, see:

🔗 Project Setup: AI Services →
🔗 Project Setup: STT Services →
🔗 Project Setup: TTS Services →

My Services

Bring Your Own Credentials (BYOC).

Set up at the Workspace level by an Admin.
Credentials are encrypted, reusable across all projects in the same Workspace, and ideal for enterprise or compliance needs.

Use My Services when you need:

  • Specific AI models, voices, or providers

  • Compliance and billing control

  • Custom integrations not included by default

💡 Tip: My Services can be reused across all projects within the same Workspace — helping teams maintain consistent configurations.

Permissions at a Glance

Role

View Services

Use in Projects

Create/Edit Services

View Credentials

Workspace Admin

Workspace Member

Workspace Viewer

Why Services Matter

✅ Start fast — Rapport defaults work out of the box
✅ Secure — Credentials are encrypted and protected
✅ Reusable — Across multiple projects in a Workspace
✅ Flexible — Swap providers anytime
✅ Enterprise-ready — Bring your own credentials for compliance and control

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