What are Services?
In Rapport, Services connect your projects to AI, Speech-to-Text (STT), and Text-to-Speech (TTS) providers — powering how your characters listen, think, and speak.
They make setup simple for beginners while giving enterprises the flexibility to bring their own credentials when needed.
Two Types of Services
Service Type | Created By | Credentials | Editable? | Appears In |
|---|---|---|---|---|
Rapport Services | Preconfigured by Rapport | Securely managed by Rapport | 🔒 Some fields locked, others editable | Project Setup, Advanced Settings |
My Services | Workspace Admins | Entered & encrypted by Admin | ✅ Fully editable by Admins | Workspace > My Services, Advanced Settings |
Rapport Services
Preconfigured and ready-to-go.
No accounts or API keys required — perfect for first-time users or rapid prototyping.
Preconfigured Services in Rapport
Service Category | Description | Preconfigured Integrations | Documentation Link |
|---|---|---|---|
AI Integrations | Rapport AI Services – Preconfigured and ready-to-go. No setup required. |
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TTS Integrations | Text-to-Speech services – Preconfigured and ready-to-go, including Rapport Voice Pack. |
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STT Integrations | Speech-to-Text services – Preconfigured and ready-to-go. |
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My Services
Bring Your Own Credentials (BYOC).
Set up at the Workspace level by an Admin.
Credentials are encrypted, reusable across all projects in that Workspace, and ideal for enterprise or compliance needs.
Use My Services when you need:
Specific AI models, voices, or providers
Compliance and billing control
Custom integrations not included by default
💡 Tip: My Services can be reused across all Projects within the same Workspace — perfect for maintaining consistent setups across teams.
Permissions at a Glance
Role | View Services | Use in Projects | Create/Edit Services | View Credentials |
|---|---|---|---|---|
Workspace Admin | ✅ | ✅ | ✅ | ✅ |
Workspace Member | ✅ | ✅ | ❌ | ❌ |
Workspace Viewer | ✅ | ❌ | ❌ | ❌ |
Why Services Matter
✅ Start fast — Rapport defaults work out of the box
✅ Secure — credentials are encrypted and protected
✅ Reusable — across multiple projects and Workspaces
✅ Flexible — swap providers anytime
✅ Enterprise-ready — bring your own credentials for compliance and control